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Your systems should not need people to carry data between them

Systems integration connects the software an established business already relies on: ERP, CRM, finance, websites, warehouse tools, Microsoft platforms, portals and bespoke operational systems.

Show us what is not talking to what → See integration work

Many businesses do not need another system

They need the software they already have to exchange reliable information. When it does not, employees become the integration layer: downloading files, copying orders, reconciling customer records and assembling reports by hand.

That work is easy to underestimate because it is spread across teams. It consumes time, introduces mistakes and leaves important processes dependent on individual workarounds.

  • Same information, entered twice

    Customer, order or product data is re-keyed because the systems holding it do not exchange it.

  • CSV files carrying the process

    Exports and imports become a daily workflow rather than a temporary workaround.

  • Reports assembled by hand

    The answer exists, but it has to be gathered from several systems before anyone can use it.

  • Different versions of the truth

    CRM, finance, warehouse and website records drift because no system owns the hand-off.

Integration built around the operational hand-off

The technologies vary. The useful question is always the same: what information needs to move, when does it need to move and what should happen if something fails?

  1. ERP, warehouse and production

    Connect stock, job, queue and completion data with the tools used where the work happens.

  2. CRM, websites and enquiries

    Move customer and enquiry information into the right workflow without repeated entry.

  3. Finance and commercial systems

    Keep order, invoice, margin or payment information aligned with operational records.

  4. Microsoft 365 and SharePoint

    Connect documents, approvals and team processes with the systems carrying the wider job.

  5. Ecommerce, portals and suppliers

    Build secure API connections for product, order, account and fulfilment information.

  6. Bespoke and unsupported software

    Create a controlled layer around older software where immediate replacement is not the right first move.

The integration is software in its own right

A dependable connection needs more than a one-off script. It needs clear ownership, validation, failure handling and visibility when an external system changes.

  1. Map the data and responsibility

    We establish which system owns each record, what triggers the exchange and who needs to know when it cannot complete.

  2. Build the connection layer

    APIs, scheduled exchanges and workflow services are built around the operational rules rather than the easiest technical shortcut.

  3. Monitor and improve

    We stay responsible for the integration as connected platforms, volumes and business priorities change.

Systems connected in live operations

These projects connect physical work, back-office records, external services and customer-facing software without asking employees to bridge every gap.

See more software and platform work →

Sometimes connecting the systems is the start of the relationship

Integration work exposes where data, responsibility and process do not quite line up. Once the first connection is stable, the next useful improvement is usually much easier to see.

Show us what is not talking to what

Tell us where information is being copied, re-entered or reconciled by hand. We will help you find a practical place to start.

Talk to us about your systems →

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01723 817 007